AMD Radeon HD 7790 User's Guide download pdf (Page 30)

6.1.3.1 There is a black border around the TV when using an HDMI™ connection.

Try adjusting the overscan/underscan of the TV. For more information, see

knowledgebase article GPU-72: Unable to Adjust a Digital Display to Match the

Resolution of the Desktop.

6.1.3.2 There is no display on the TV.

The TV will not display anything until Windows starts; this may take several minutes.

Make sure the TV is set to YPbPr input.

6.1.3.3 DVDs will not play in high-quality modes.

For displays connected using an analog connection, playback of CSS-protected DVDs

may be restricted to certain modes.

For displays connected using a digital connection, playback on certain DVD players

may also be restricted if HDCP (high-bandwidth content protection) cannot be enabled.

This restriction also applies to displays connected using active DisplayPort adapters.

6.1.3.4 The display appears tilted.

Consult the HDTV documentation.

6.1.3.5 TVs/monitors connected cannot be enabled.

Check individual connections to the TVs/monitors.

If TVs and/or monitors connected using DisplayPort adapters, passive dongles, or

active dongles cannot be enabled, visit amd.com/eyefinity to check the connectivity

options available for your graphics card and that your chosen configuration is

supported.

For a list of AMD Eyefinity validated dongles, see http://support.amd.com/us/

eyefinity/Pages/eyefinity-dongles.aspx.

6.1.3.6

Required display resolution is missing/unavailable in Catalyst™ Control Center.

Make sure that:

•

The desired resolution is supported for the display being used.

•

The graphics driver has been properly installed.

•

The connectors, cables, switches, and/or adapters connecting the display to the

graphics card are compatible and correctly configured.

For more troubleshooting steps, see knowledgebase GPU-10: Inability to Select a

Specific Resolution for a Display Device in AMD Catalyst™ Control Center.

6.2 Customer Care

The AMD Customer Care Web site has number of helpful resources, including a

knowledgebase of FAQs and the AMD Radeon Workstation Graphics Web Ticket

Submission Page.

The Web site is complimentary and available at all times. The address is http://

support.amd.com.

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AMD Radeon HD 7790 User's Guide Page 30